Warm Weather Shipping (May – Oct)
Heat can be a problem during shipping. We have added a seasonal Warm Weather Shipping charge for added ice packs, styrofoam, and/or other special measures. This is to ensure your package to arrives unmelted.
For an order with a shipping address of 90° or more, we reserve the right to hold the shipment until the weather is less than 90°. We will contact you directly should we need to hold your package.
We go to great lengths to ensure that your chocolates arrive safe and sound. In addition to hand packaging your order to ensure that your chocolates are handled correctly right from the start, we check the temperatures of where your chocolates are traveling through. We don’t want your little treasures to arrive in a melted mess!
We pack and ship your chocolates within 1-4 business days of receiving your order (subject to inventory availability). All orders received after 12pm PST will not ship until the following business day, at the earliest. All orders are shipped Monday-Thursday for 98xxx zip codes and Monday-Wednesday for the rest of the nation. USPS® is our preferred shipping vendor and delivery days and transit times are set per their guidelines.
To protect the quality of your chocolate, we may hold your package for shipping until the following Monday to ensure minimal time in transit. We do not ship orders on Friday or where they would sit in a USPS® or other shipping warehouse over the weekend. Some exceptions apply. Packages shipped via Priority Mail shipping are generally in transit for 1 to 3 business days based upon the destination and carrier volume.
USPS® has permission to leave packages at the recipient’s address if no one is there to sign for it. Forte Chocolates is NOT responsible for packages stolen or damaged after they are delivered to the address specified by the customer. We suggest shipping to a daytime/business location when possible. We cannot be held responsible for delays due to weather, incorrect address provided to us or other circumstances beyond our control.
Post Office Boxes Or APO Boxes
We are happy to ship to PO, PMB and APO Boxes.
We currently do not offer shipping to international destinations.
We offer local flat rate ground shipping per address to deliveries in the continental United States. During warm weather months, ground shipping may not be available.